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A Guide To Job Automation & The Future Of Work

By Ashutosh Kumar
Modern technology has opened up endless incredible and innovative opportunities- for which automation is becoming a necessity for businesses in all sectors.

There is no doubt that automation is changing the way humans live and do their daily activities. For several years, economists have predicted the impact of automation on future jobs. But unlike their fear of robots taking over, automation has been of great use in physically intensive industries.

The rapid advancement in data and digitisation is aiding businesses to grow faster. On the other hand, technology is evolving in terms of advancement in robotics, artificial intelligence, analytics and machine learning. Together, these can create a profound implication on a business, the economy and society.

As automation continues to impact the world, living without it won’t be possible. Thus, it is something that every business must adapt if they want to grow and succeed. Failing to do so will allow other businesses to take over and increase the competition.

If you are a business looking for a way to automate workplace tasks, the Growth Jockey team will be happy to assist. We have made this guide on the meaning of job automation and what the future of work automation will look like. So, if you want to know why you need it, keep reading.

Automation - The New Normal

Automation at the workplace uses systems to perform tasks that are generally repetitive and predictable without direct input from humans. Moreover, we can even automate physical tasks using robots or machinery or data-driven processes using algorithms and software.

Lately, automation has been integrated into the workplace in many organisations. It can be seen in automated emails, customer service, and sales. Automation at work has many pros and cons, some of them are:

Benefits of Work Automation

Automation can be very beneficial for companies. During the COVID-19 pandemic, the use of automation helped businesses pull through and get past challenges. Other benefits of using it are:

Higher employee engagement

When an employee is made to do repetitive tasks, it takes up a lot of their time. When those repetitive tasks are automated, it frees up their time and gives them a chance to be more productive. They get the chance to be more innovative and creative and add value to the company.

When Zapier surveyed automating jobs, they found that 65% of their employees had decreased stress after automating their manual tasks.

Consistent output

Automating tasks like tracking inventory or sending lead-generation emails ensures that tasks are done regularly. This means that an employee’s emergencies, sick days, and heavy workload does not disrupt work done on a timely basis.

Also, since automation is very predictable, it allows companies to plan for the future. They can anticipate any opportunities and challenges that may occur without being caught by surprise.

Fewer errors that cost the company

Intelligent Automation does not give space for many errors. It ensures that tasks like entering the email addresses of new customers into a management program are done with minimal errors.

Unlike humans, computers do not get distracted. Humans are more likely to make mistakes when entering data and could duplicate contacts.

Disadvantages of a job in automation

Implementing automation in a company has plenty of benefits. However, every coin has two sides. This means that some challenges and drawbacks exist. Some of these are:

High implementation cost

Using automation can help a business grow and become more profitable. Unfortunately, setting it up requires high upfront costs. These include direct data infrastructure and governance costs, purchasing software licenses, ongoing maintenance and costs associated with training employees, and monitoring software.

Some businesses need very customised solutions. This requires an additional premium, which only some can afford to pay.

Changes in employee roles

So far, automation has not led to a decrease in the number of employees in a company. One study stated that companies using automation increased their total number of employees. This was because there was an increase in revenue and profits associated with automation.

Need for training and reskilling

As automation takes over tasks, humans have to learn new skills and get training to keep up to date with other prospective jobs. This is the only way they can remain and throve at the workplace.

McKinsey & Company predicts that demand for basic numerical and literacy skills will decrease by 20% in the next 10 years, and demand for technological skills will increase by 50%. Also, since automation cannot duplicate soft skills like effective communication and relationship-building, individuals will be required to have them.

What will the future of work look like?

Over the next 10 to 15 years, automation will completely take over several jobs. 25% of American jobs are highly prone to automation. But in the meantime, we at Growth Jockey believe it will create many more jobs simultaneously.

However, a job in future will require different skills and educational requirements. By 2030, automation is predicted to take over at least 20 million manufacturing jobs. This makes it necessary for people to research before studying, so they don’t get into a risky field.

Some of the jobs that will be trending in the future are:

  • Software developers

  • Specialists in Customer experience

  • Content creators / Digital Influencers

  • Online teaching / Coaching

  • Personal trainers

  • Big Data analyst

  • Environmental Engineer

  • Mental Health professional

  • Specialist in renewable or alternative energy

  • Web developers

While some of the jobs that could become obsolete over time are:

  • Legal secretaries

  • Data entry operators

  • Postmaster and mail superintendents

  • Watch repairers

  • Telephone operators

Key Trends for jobs for the next 10 years

Over the next 10 years, our current workplace will look very different. According to studies published by Genesis and CBRE and a report in WSJ, here is a look into what work will look like in 2030:

  • The workplace: There will be various spaces with quiet areas for employees to work. This will eliminate the assigned seating chart that is currently used.

  • Smaller Organizations: Organizations will be smaller since there are many opportunities to collaborate with others. Thus, there will be no need to build a costly business.

  • No hierarchy: Offices of the future will allow everyone to be a leader. Work will prosper with individuals working together in teams and not under dictators.

  • Focus on overall wellness: Offices will create a healthy environment for their employees. From good lighting, sleeping rooms and relaxation rooms to the chance to get pets to work, you will certainly enjoy going to the office.

  • Bye-Bye Desk: You will no longer have a desk at work. Instead, you can sit anywhere with a view of your simulated office in front of you.

  • Personal Robot assistant: All employees at all company levels will have robotic helpers like Alexa and Siri. They will help to schedule meetings, sort emails and create spreadsheets.

Working in the future seems exciting, but there is still much time left before implementing this in all offices. But with the help of Growth Jockey, you can get there sooner.

Top skills required for the future of work

Getting a job in the future will depend on more than just your educational background. You will also be required to have specific skills. The 3 most in-demand skills the future will require are:

  • Higher Cognitive skills: These include critical thinking, advanced writing and literacy, statistical skills and quantitative analysis. They are needed by accountants, doctors, and research analysts.

  • Social and Emotional skills: These include empathy, advanced communication, and the ability to learn and adapt continuously. They are required by programmers, Business developers, and counsellors, which are also the best careers over the next ten years.

  • Technological skills: This includes data analysts, engineers and IT personnel. Also, they are most likely to be the highest-paid jobs.

Can everything be automated?

In today’s world, we see many tasks in businesses becoming automatic. But just because you can automate a task does not mean you should. For example, there could be a task that costs a lot to automate and does not lead to an increase in revenue in the future. It would be pointless to automate it in this case.

Modern technology has endless incredible and innovative capabilities- of which automation is becoming a necessity for businesses in all sectors. Luckily, with every year that passes, technology is getting more advanced and affordable.

So, without thinking about it, get in touch with Growth Jockey today. We have all the hacks to ensure you successfully and smoothly transition to automating tasks.

At Growth Jockey, we are committed to delivering tailored marketing automation solutions that effectively address the critical challenges faced by our clients across various industries. Regardless of the scale of your business, whether you're a small-scale enterprise or a large corporation, you can now harness the benefits of advanced automation technology.

Take a proactive approach to unlock the next level of growth for your brand by reaching out to us today!

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3rd Floor, GJPL, Time Square Building, Sushant Lok, Gurugram, 120009
Ward No. 06, Prevejabad, Sonpur Nitar Chand Wari, Sonpur, Saran, Bihar, 841101
Shreeji Tower, 3rd Floor, Guwahati, Assam, 781005
25/23, Karpaga Vinayagar Kovil St, Kandhanchanvadi Perungudi, Kancheepuram, Chennai, Tamil Nadu, 600096
19 Graham Street, Irvine, CA - 92617, US