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How CSPs Can Seize Metaverse Opportunity

By Fahad Khan
CSPs play a vital role in shaping and expressing the metaverse value chain by employing their access to customers and authorised positions.

The internet is currently undergoing a digital transformation. It is evolving into a world of digital enhancements, realities, and business models, which together form the metaverse. This technology is revolutionising the way we do business and transforming our lives and work. The metaverse represents a major change in the communications industry. At Growth Jockey, we assist companies in thriving in today's technological corporate landscape by making them aware of the importance of digital technologies and showing them how to harness them.

So, what does the future hold for the metaverse, and who will profit from it? As technology continues to advance, the possibilities are truly unlimited. While the success of the metaverse will be determined by those who initiate growth through it, choosing the right investment strategy and determining the right metrics for success are crucial. Thus, the metaverse is a rapidly expanding market that provides a myriad of opportunities for communication service providers (CSPs) to expand their offerings and reach new customers. This article will discuss how

explore the potential for CSPs in the metaverse, as well as some of the key considerations for those looking to grab this opportunity.

Metaverse: The Future of Entertainment

The metaverse is a virtual world or series of virtual worlds that exist within a shared, interlinked space. It's often described as a mixture of virtual reality, augmented reality, and other advanced technologies that allow users to interact with each other and with digital content in a realistic and immersive way. It gives a personal, immersive feel to those who are using a digital service. Some claim that it is a digital playground for friends to play games like Sandbox, Illuvium, or Chain of Alliance. Others believe it has the potential to be a commercial space for companies and customers. The essence of the metaverse is that it is a virtual world where people can do anything they can in real life, as technology progresses. On October 28, 2021, Facebook rebranded itself as Meta Platforms Inc., or simply Meta, in anticipation of the future of human connection and, potentially, life itself.

"The defining aspect of the metaverse will be a sense of presence, as if you are there with someone else or in another place." "Achieving true presence with another person is the ultimate goal of social technology,” said Facebook CEO Mark Zuckerberg
The metaverse market is expected to reach a value of of $13 trillion globally by 2030, offering a revolutionary opportunity for communication service providers (CSPs). CSPs are well-fit to take advantage of this chance since their customers have high levels of trust in them due to the close relationship they have built with them. Despite recognizing the potential, many CSPs have not yet established themselves as leaders in this field. 67% of CSPs believe there is potential for metaverse products and services, while 76% see opportunities for enhancing customer experience in the metaverse.

In order to fully capture this opportunity, CSPs need a strategy that expands beyond the standard infrastructure space. It has to be inclusive of metaverse growth areas such as identity, economy, and experience to create new opportunities before others beat them to it. At Growth Jockey, our well-experienced team will take care of all your technological needs by connecting you with the resources you need.

Why is There a Growing Demand for Metaverse Services?

As virtual and augmented reality technologies continue to expand, the metaverse is attracting both consumers and businesses. This is increasing the demand for new and improved metaverse services, including communication and connectivity services, content creation tools, and commerce and revenue systems. At Growth Jockey, we aim to deliver the most effective digital transformation solutions. To achieve this, we gather information on your business's performance. By continually improving your marketing and sales strategies, we aim to increase your ROI across all channels as your business adapts to seize the metaverse opportunity.

The important question to ask here is, "What does the Metaverse mean for Communications Service Providers (CSPs) from a telecommunications viewpoint?" The main focus for CSPs would be connectivity. High-speed and low latency networks, provided by fiber and 5G SA, are necessary to seamlessly and successfully engage with both consumer and enterprise applications. These include VR gaming, virtual events, social apps, and digital business simulations. Since 5G SA's network slicing power can adapt to include specific Metaverse platform applications, this can be linked to various retail and wholesale pricing plans.

How Will the Metaverse Benefit CSPs?

CSPs are structured to take advantage of the growing demand for metaverse services. The best advantage held by CSPs is the infrastructure and expertise that they already hold. They can deliver high-speed connectivity and communication services, making them ideal partners for companies looking to build and operate metaverse experiences.

Some of the key opportunities for CSPs in the metaverse include:

1. Delivering connectivity and communication services: CSPs can thrive by helping users connect to the metaverse. By delivering high-speed internet access and other critical services, they can easily provide a seamless and immersive experience.

2. Allowing content creation and distribution: CSPs can also help businesses and individuals create and disseminate digital content within the metaverse. This creates a powerful new platform for expression and creativity.

3. Facilitating commerce and transactions: Finally, CSPs can play a key role in enabling commerce and transactions within the metaverse. This enables the creation of new business models and revenue streams for both themselves and their partners.

Telecommunications Service Providers (CSPs) will not just provide connectivity. They can also form partnerships with specialized companies. These partnerships will allow CSPs to offer solutions such as virtual meeting rooms for businesses. These virtual spaces will be designed to mimic the company's physical office environment, facilitating collaboration and communication among employees.

Moreover, the metaverse also retains enormous potential for new business models, targeted advertising and upselling of services and content. If CSPs tap into this potential, they can use the metaverse as a marketing channel for their services, as well as for those of their business partners' services. The metaverse can also provide the means for next-generation AI-driven customer service agents to interact with customers. Growth Jockey understands how vital it is for businesses to be open-minded when it comes to new technologies. These can increase productivity, revenue, and creation, thereby enabling businesses to grow and innovate.

How Can CSPs Start Using The Metaverse?

For CSPs, there is no one-size-fits-all approach to the metaverse. Some companies may choose to build their own metaverse platform, while others may opt to form partnerships and play a role beyond being just connectivity providers. Metaverse gives CSPs opportunities to grow.

According to Accenture's Communications Technology Vision 2022, 69% of communications executives acknowledge that the metaverse offers a significant opportunity for their company. The early adopters of the metaverse are likely to be youthful consumers aged 10 to 35 who will access it through their mobile devices. This gives CSPs the chance to play a vital role in shaping and expressing the metaverse value chain by employing their access to customers and authorised positions.

There are many ways CSPs can take advantage of their position as the backbone of the future global information and communications infrastructure, including:

1. Ecosystem maturity: A positively interoperable cloud-native ecosystem is necessary for the triumph of the metaverse. CSPs can play a role in this as industry orchestrators.

2. Security: CSPs can ensure that the metaverse is a safe environment for consumers and businesses. Their earlier experience with security services and lessons learned can be applied to the metaverse.

3. Identity: CSPs can certify and protect users' identities as they move from one network to another. Thus CSPs can mix their strengths in connectivity and trust with the security and speed of blockchain technology. They can even create new facilities like tracking and protecting digital rights.

With Growth Jockey, businesses can find that along with the growth of the digital economy and technological development, there are humans who can create, manage, and maintain at their service.

At Growth Jockey, we are fully committed to crafting personalized solutions that effectively address the crucial challenges faced by our clients across diverse industries. Regardless of the size of your company, whether it's a small-scale enterprise or a large corporation, you can now explore the potential of the metaverse. Take the decisive step towards unlocking the next level of growth for your brand by contacting us today!

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3rd Floor, GJPL, Time Square Building, Sushant Lok, Gurugram, 120009
Ward No. 06, Prevejabad, Sonpur Nitar Chand Wari, Sonpur, Saran, Bihar, 841101
Shreeji Tower, 3rd Floor, Guwahati, Assam, 781005
25/23, Karpaga Vinayagar Kovil St, Kandhanchanvadi Perungudi, Kancheepuram, Chennai, Tamil Nadu, 600096
19 Graham Street, Irvine, CA - 92617, US